Privacy Policy
At the Bunyan platform, we are committed to protecting the privacy of all platform users, including donors, beneficiaries, partners, and visitors.
Last Updated: [To be determined]First: Data We Collect
We may collect the following information when you use the platform:
- Full name.
- National ID or Iqama number (when verification is needed).
- Mobile number.
- Email address.
- City and region.
- National address (when delivery is needed).
- Type, condition, and photos of the donated device.
- Device collection location and donor contact details.
- Type of device requested.
- Medical reports or documents (if required).
- Contact information and beneficiary details necessary to review the request.
- IP address, browser type, device type, and operating system.
- Cookies.
- Usage data and statistics.
Second: How We Use Data
Data is used for the following purposes:
- Creating and managing the user account.
- Receiving and communicating regarding donation and benefit requests.
- Evaluating and rehabilitating devices.
- Coordinating collection and delivery processes.
- Improving the platform user experience and preparing reports and statistics.
- Complying with regulations and instructions issued by competent authorities.
Third: Data Sharing
The Bunyan platform is committed to never selling or renting personal data to any party.
Some data may be shared with:
- Competent government authorities when there are regulatory requirements.
- Shipping companies or logistics providers to deliver or collect devices.
- Approved partners participating in maintenance or rehabilitation operations.
- Technical service providers who assist in operating the platform, subject to their commitment to maintaining information confidentiality.
Fourth: Data Protection
The Bunyan platform is committed to implementing appropriate security, technical, and administrative measures to protect information from:
- Unauthorized access.
- Modification or destruction.
- Loss.
- Unlawful disclosure.
Secure communication and encryption technologies are also used wherever appropriate.
Fifth: Data Retention
Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, or for the period required by the laws and regulations in the Kingdom of Saudi Arabia.
Sixth: User Rights
The user has the right, in accordance with applicable regulations, to the following:
- Access their personal data.
- Request data update or correction.
- Request data deletion in cases permitted by the system.
- Withdraw consent for data processing whenever possible.
- Object to data processing in certain regulatory cases.
Seventh: Cookies
The platform may use cookies to improve performance and user experience. Their purposes include:
- Saving user preferences.
- Improving browsing speed.
- Analyzing website performance and measuring visitor traffic.
The user can control cookie settings through their web browser.
Additional Provisions (Links, Children, and Updates)
The platform may contain links to external websites or services. The Bunyan platform is not responsible for the privacy policies or content of these sites, and it is advised to review their privacy policies before using their services.
The platform does not aim to collect children's data directly. If some services require registering a minor's data, this must be done through a parent or legal guardian.
The Bunyan platform reserves the right to amend or update the Privacy Policy at any time in accordance with regulatory requirements or platform service developments. The updated version will be published on this page with the last updated date.
Eleventh: Contact Us
If you have any questions or feedback regarding the Privacy Policy or how your personal data is processed, you can contact us via:
- Entity: Bunyan Platform
- Email: info@bunyan.sa
- Phone: [To be added later]
- Website: Via the contact form on the website.
Regulatory Compliance (PDPL)
The Bunyan platform is committed to processing personal data in accordance with the provisions of the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia and its executive regulations, ensuring the protection of users' privacy and their legal rights.